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Operations, quality, and profitability in the provision of banking services

dc.contributor.authorSoteriou, Andreas C.en
dc.contributor.authorZenios, Stavros A.en
dc.creatorSoteriou, Andreas C.en
dc.creatorZenios, Stavros A.en
dc.date.accessioned2019-04-24T06:29:46Z
dc.date.available2019-04-24T06:29:46Z
dc.date.issued1999
dc.identifier.urihttp://gnosis.library.ucy.ac.cy/handle/7/46929en
dc.language.isoengen
dc.sourceManagement Scienceen
dc.source.urihttp://pubsonline.informs.org/doi/pdf/10.1287/mnsc.45.9.1221
dc.titleOperations, quality, and profitability in the provision of banking servicesen
dc.typeinfo:eu-repo/semantics/article
dc.identifier.doi10.1287/mnsc.45.9.1221
dc.description.volume45
dc.description.startingpage1221
dc.description.endingpage1238
dc.author.facultyΣχολή Οικονομικών Επιστημών και Διοίκησης / Faculty of Economics and Management
dc.author.departmentΤμήμα Λογιστικής και Χρηματοοικονομικής / Department of Accounting and Finance
dc.type.uhtypeArticleen
dc.contributor.orcidSoteriou, Andreas C. [0000-0001-8527-3742]
dc.contributor.orcidZenios, Stavros A. [0000-0001-7576-4898]
dc.description.totalnumpages1221-1238
dc.gnosis.orcid0000-0001-8527-3742
dc.gnosis.orcid0000-0001-7576-4898


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