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Visitor satisfaction with the Cypriot tourist product
(University of Cyprus, 2009)
Intermediaries as quality assessors: Tour operators in the travel industry
(2008)
Intermediaries often arise in order to facilitate trade in markets characterized by asymmetric information. In the travel industry, policymakers have tried to address information asymmetries by providing hotel ratings. We ...
Peer Review vs Metric-based Assessment: Testing for Bias in the RAE Ratings of UK Economics Departments
(2011)
RAE ratings have been criticized as biased in favour of universities that are old, in England, large and represented on the panel. We investigate these accusations for the 1996 and 2001 RAE ratings of economics departments ...