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An internal customer service quality data envelopment analysis model for bank branches

dc.contributor.authorSoteriou, Andreas C.en
dc.contributor.authorStavrinides, Yiannosen
dc.creatorSoteriou, Andreas C.en
dc.creatorStavrinides, Yiannosen
dc.date.accessioned2019-04-22T05:53:13Z
dc.date.available2019-04-22T05:53:13Z
dc.date.issued2000
dc.identifier.urihttp://gnosis.library.ucy.ac.cy/handle/7/46460
dc.language.isoengen
dc.sourceInternational Journal of Bank Marketingen
dc.titleAn internal customer service quality data envelopment analysis model for bank branchesen
dc.typeinfo:eu-repo/semantics/article
dc.identifier.doi10.1108/02652320010356799
dc.description.volume18
dc.description.issue5
dc.description.startingpage246
dc.description.endingpage252
dc.author.facultyΣχολή Οικονομικών Επιστημών και Διοίκησης / Faculty of Economics and Management
dc.author.departmentΤμήμα Διοίκησης Επιχειρήσεων και Δημόσιας Διοίκησης / Department of Business and Public Administration
dc.type.uhtypeArticleen
dc.contributor.orcidSoteriou, Andreas C. [0000-0001-8527-3742]
dc.gnosis.orcid0000-0001-8527-3742


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