Towards the definition of an e-government benchmarking status methodology
Date
2006Author
Germanakos, PanagiotisChristodoulou, Eleni
Samaras, George S.
ISBN
1-905305-18-4978-1-905305-18-6
Source
Proceedings of the European Conference on e-Government, ECEG6th European Conference on e-Government, ECEG 2006
Pages
179-188Google Scholar check
Keyword(s):
Metadata
Show full item recordAbstract
The main concern of a city that wants to adapt e-Government systems promoting online processes, services and participation is to identify its IT legacy systems and technological infrastructure and to analyze and identify potential gaps and opportunities in its infrastructure and IT systems that would enable it to provide better e-Government services, like more local democracy and enhanced local decision - and policy-making. This paper proposes a Benchmarking Status Methodology with primary goal to support a city to gain an integrated insight of its technological situation by identifying and reviewing the status of its IT systems and infrastructure capabilities and constraints. It will then be in a position to distinguish necessary developments and enhancements to be adapted bringing the city technologically at the desired position providing apt e-Government services.