Artificial intelligence in the workplace in Cyprus: an employee perspective

Abstract

The present study aimed on placing Cyprus into the research map of AI in the workplace. It focused on investigating main variables job replacement anxiety experienced by employees, acceptance and trust of AI in the workplace, from the employee perspective. AI can be considered the most advanced form of technology development to date and its use is advancing rapidly within the companies, therefore is a business area that needed further research through the last years and for the days to come. The selection criteria were employees that work in Cyprus, random sampling of participants was performed using probability sampling. A total of 264 answers were collected, via a self-completion questionnaire shared with the help of Google forms, and R statistical software was used to analyse the data. The results have successfully provided an initial overall understanding of the employee perspective about AI in the workplace in Cyprus. The attention was brought mainly to low skilled and low-level employees, who experience higher level of job replacement anxiety and therefore less readiness to embrace and accept AI technology and finally trust AI. Moreover, significant association was revealed between the main variables with job satisfaction and trust in the organisation. Lastly, study results revealed vital to ensure less job replacement anxiety and higher acceptance and trust of AI technology in the workplace, AI and general technology knowledge, awareness, and familiarity.